Return Policy

Online Merchandise

Keep all shipping material and contents you recieve.
When you return an item, please return all parts, packaging, and accessories.


Return instructions:

  1. Simply return the package to:
    ATTN: ORDER SERVICES
    OLAN MILLS, INC.
    6060 SHALLOWFORD RD.
    CHATTANOOGA, TN 37422-3456
  2. Include your order number, the reason for the return and replacement instructions.
  3. We will rush to replace your order.
  4. The replacement order will be shipped to your home within 2-3 weeks.

** NOTE: Click HERE to contact us with additional return questions.



Refund Instructions:

Please follow instructions above to return the merchandise.
We will credit the card that the purchase was made from.