Return Policy

Online Portraits

The Following Will Be Corrected On All Portraits:
  • Dust Spots
  • Subdue large glare on glasses
  • Subdue blemishes
  • Subdue fever blisters
  • Subdue minor scratches
  • Subdue white pressure marks on babies
  • Subdue acne
  • Portraits too light or too dark
  • Shine on faces
Note: due to the small size of wallets, no corrective work can be done.
If you have a correction that is not in the list above, please e-mail us before returning by clicking HERE

Keep all shipping material and contents you receive.
When you return an item, please return all parts, packaging, and accessories.


Return instructions:
  1. Simply return the package to:
    ATTN: ORDER SERVICES
    OLAN MILLS, INC.
    6060 SHALLOWFORD RD.
    CHATTANOOGA, TN 37422-3456
  2. Include your order number, the reason for the return and replacement instructions.
  3. We will rush to replace your order.
  4. The replacement order will be shipped to your home within 2-3 weeks.

** NOTE: Click HERE to contact us with additional return questions.


Refund Instructions:

If a refund is requested,
Please follow instructions above to return the merchandise.
We will credit the card that the purchase was made from.